Privacy Policy
This Privacy Policy explains how Azesavant Software Solutions Pvt Ltd collects, uses, stores, and protects personal information when you use our website, products, and services.
1. Information We Collect
We may collect contact details (name, email, phone, company), inquiry content, support communication, billing metadata, and technical usage data such as IP address, browser type, and basic device information.
2. How We Use Information
We use collected data to respond to enquiries, provide demos, deliver services, maintain product security, process transactions, improve service quality, and communicate service updates. We may also use information for legitimate business analytics.
3. Legal Basis and Consent
Where required, we process information based on consent. In other cases, processing is based on contractual necessity, legal obligations, or legitimate interests such as service reliability and fraud prevention.
4. Payment Processing
Payments are handled through authorized payment partners. Sensitive card data is not stored by us. Payment partners are responsible for their own compliance and security controls, including PCI-DSS obligations where applicable.
5. Sharing and Disclosure
We do not sell personal information. We may share data with trusted vendors involved in hosting, support, analytics, or payment operations, only to the extent required to provide services. We may disclose information if required by law or legal process.
6. Security and Retention
We implement reasonable technical and organizational safeguards to protect data from unauthorized access, misuse, or loss. Data is retained only as long as necessary for service delivery, legal compliance, and business continuity.
7. Cookies and Tracking
We use cookies and similar technologies for session continuity, performance monitoring, and analytics. For more details, please review our Cookies Policy.
8. Your Rights
Subject to applicable law, you may request access, correction, or deletion of your personal information. You may also raise objections to specific processing activities.
9. Policy Updates
We may update this policy from time to time. Updated versions are effective when published on this page.
10. Contact
For privacy requests or concerns, contact [email protected].